“We established this award to recognize businesses who understand the importance of Alive Chat in their day-to-day operations. It’s obvious that Posh Puppy Boutique does,” explained Adam J. Stass, Managing Director of WebsiteAlive. “And, so do their customers.”
Posh Puppy Boutique has just been named “Best Alive Chat™ Call To Action Medium-Size Ecommerce Business” award winner, a new monthly award from WebsiteAlive®, a leader in Live Chat technology.
(PRWEB) September 10, 2010 -- Posh Puppy Boutique --www.poshpuppyboutique.com -- has just been named “Best Alive Chat Call To Action Medium-Size Ecommerce Business” award winner, a new monthly award from WebsiteAlive, a leader in Live Chat technology, it was announced today.
An upscale doggy boutique, Posh Puppy Boutique, caters to give dogs only the best in life. They are family owned and operated and pride themselves on giving only the best as their family would want, not just for pets, but for pet owners as well, and that includes exceptional online customer service. Part of their customer service efforts is Alive Chat, which has played an integral part of their success.
Customer comments include, “I really liked the live on-line chat that was offered. I was having a little trouble finding one of the items I wanted, but in less than 10 minutes with the on-line chat, all of my questions were answered and my problem was solved. As the mother of a very spoiled little puppy, I can assure you this is the first of many purchases I will be making. Thank you very much. I couldn't be more satisfied.” and “I spent many nights searching and looking at many online Pet Boutiques and wasn't satisfied until I found Posh Puppy Boutique. Was even able to communicate via 'chat' right away for my questions. Love the store, love the service and will definitely buy from you in the future and recommend very highly to all my friends that own pets here on the Island but also in the North East USA! 10 points for you guys!!”
WebsiteAlive will recognize a medium-size ecommerce business each month and will feature that business on their website.
Alive Chat allows website visitors, email recipients or banner ad viewers to connect to company representatives and have their questions answered instantly by clicking on an Alive Chat button or link embedded on a website, email or ad. Alive Chat is fully hosted on WebsiteAlive’s secure servers, which means there is no equipment to buy and no software to install. If you have an Internet connection and a web browser, you can use Alive Chat. And, with Alive Chat Mobile, which is included at no extra charge in all versions of Alive Chat, you can take your chats on the road with Internet-based mobile phones and chat with your website visitors just as you would from your desktop.
Compatible with both PCs and Mac, Alive Chat is 100% customizable. Without any special programming knowledge, you can easily brand your Alive Chat chat windows with your logos and color schemes to match your company’s design, giving your customers a fully integrated experience.
“The popularity of Alive Chat speaks for itself as confirmed in the customer comments. Posh Puppy Boutique is a great example that Alive Chat works,” Stass concluded.
To add WebsiteAlive’s Alive Chat capability to your website or for more information, contact WebsiteAlive at 888-696-4513, email them at sales(at)websitealive(dot)com or visit them on the web at www.websitealive.com.
About WebsiteAlive — www.websitealive.com
Since 2004 Alive Chat software from WebsiteAlive has been the leader in cross-platform/cross-browser Live Chat support. Alive Chat software provides instant, real time chat between company support representatives and their customers. Cost effective for every market segment, Alive Chat software works on any computer with a standard web browser and Internet connection as well as Internet-based mobile phones, to reduce shopping cart abandonment, support costs and phone calls as well as increase customer satisfaction and loyalty. Used and trusted by more than 10,000 businesses and companies including Royal Caribbean Cruises, Ltd., Cleveland Cavaliers, Chicago Blackhawks, The San Francisco 49ers, Bridgestone Golf, Gold’s Gym, Keller-Williams Realty and Seattle Coffee Gear to name a few, WebsiteAlive’s industry-leading Alive Chat technology platform provides one of the best online Live Chat solutions available today.